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Additional Delivery Charge List

Effective Date : 2020-02-01
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A. Additional Stair Charge for Delivery

A1. The stairs between levels (For building without lift)
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Unit prices of the continued stair are sum in total. Each product is HK$30 for each ten steps. Washer / Refrigerator / Air Conditioner and 70" TV or above (large appliance) will be charged HK$50 for each ten steps (the first to ninth steps are free of charge). Below are examples:
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樓層 每件價錢 每件價錢 (大型電器)
四樓 HK$90 HK$150
三樓 HK$60 HK$100
二樓/閣樓 HK$30 HK$50
地下 免費 免費
地庫第一層 HK$30 HK$50
地庫第二層 HK$60 HK$100
地庫第三層 HK$90 HK$150

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Floor Unit Price Unit Price (Large Appliance)
3/F HK$90 HK$150
2/F HK$60 HK$100
1/F / Mezzaine Floor HK$30 HK$50
G/F Free Free
LG/1 HK$30 HK$50
LG/2 HK$60 HK$100
LG/3 HK$90 HK$150

A. Additional Stair Charge for Delivery

A2. The continued stair
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Unit prices of the continued stair are sum in total. Each product is HK$30 for each ten steps. Washer / Refrigerator / Air Conditioner and 70" TV or above (large appliance) will be charged HK$50 for each ten steps (the first to ninth steps are free of charge). Below are examples:
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總梯級 (上或落) 每件價錢 每件價錢 (大型電器)
九級或以下 免費 免費
第十級至十九級 HK$30 HK$50
第二十至二十九級 HK$60 HK$100
第三十至三十九級 HK$90 HK$150
第四十至四十九級 HK$120 HK$200

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Total steps (up or down) Unit Price Unit Price (Large Appliance)
Below nine steps Free Free
10th steps to 19th steps HK$30 HK$50
20th to 29th steps HK$60 HK$100
30th to 39th steps HK$90 HK$150
40th to 49th steps HK$120 HK$200

A Remark

A Remark
Remark
*Both A1 and A2 maybe charge if two scenarios happen at the same delivery
***The above stair charge exclude circle ladder within the flat, if customer request for this services, deliverymen will quote based on actual circumstances of delivery

B. Additional Removal Charge

B1
B2

A Remark

A Remark
Remark:
*Crossing of obstacles envisages situation where it is not possible to directly lift the goods from the ground to the designated placement location or require lifting the goods over obstacles that are more than one foot (30 cm) high, such as toilets, cabinets, etc.

C. 圍村或村屋,車輛不能到達,需搬運到送貨地點,路程超過100米或需時超過3分鐘
C. Additional charge(s) if the destination is villages, Vehicles cannot reach the delivery point and requires manual transport to the delivery location
The walking distance more than 100m or walking time more than 3 mins

B1
B2
B1
B2

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項目每送貨點價錢
步程超過100米或需時超過3分鐘HK$100
Item Drop Point Price
Walking distance more than 100m or walking time more than 3 minsHK$100

A Remark

A Remark
Remark:
* The above charge(s) is single trip only
*If customers arrange pick up on their own, they are required to inspect the goods prior to acceptance and sign the delivery receipt to acknowledge that the goods have been delivered in satisfactory condition.
*Crossing of obstacles envisages situation where it is not possible to directly lift the goods from the ground to the designated placement location or require lifting of the goods over obstacles that are more than one foot (30 cm) high, such as toilets, cabinets, etc.
* If the vehicle is unable to reach the delivery location, the deliverymen will contact the customer in advance. If there are suggested unloading points, customers may inform the deliverymen. However, the deliverymen will determine the suitable unloading location based on the actual circumstances.

A Remark

A Remark
*If walking distance to delivery location exceeds 200 meters, the deliverymen will determine additional charges for delivery or disposal of the old appliance based on the actual distance.
* In case of any disputes, the decision of ElecBoy shall be final.

D. Excluded items:

1) Dismantling of water pipe or electric wire
2) Move or dismantle anything in customer's residence
3) Products too large to be moved into / out from customer's residence
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E. Remark:

1) The above charges are for a one-way trip (e.g., delivery and disposal of old machines count as two trips).
2) Above service charge will be settled by cash or receipt should be issued to customer
3) Any premiums will be delivered free of charge
4) The goods will not be unpacked or unboxed during delivery (Products will only be unpacked or unboxed for delivery if customers sign on the invoice agreeing to be responsible for any subsequent damages to the unpacked goods)
5) Deliverymen shall collect additional delivery and disposal fee for used appliances from customers depending on the actual circumstances of delivery.
6) If customer has any enquiry, please "contact us"
7) ElecBoy reserves the right to amend any of the terms of delivery. In case of any disputes, the decision of ElecBoy shall be final.

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