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Choose How to Pay
Please check your preferred payment method before you pay as you cannot change or revise it once you have placed your order.
We support the below payment methods:
VISA
mastercard
AE
BoC
Octopus
Tap&Go
AliPayHK
WeChat Pay
PayMe
Pay by Member Point
The more you buy, the more points you get. There is no upper limit of point usage for each transaction!
Pay by Member Point
The more you buy, the more points you get. There is no upper limit of point usage for each transaction!
$1 = 1 Point
Earn 1 point for every $1 spent
200 Points =$1
Every 200 points can be used as $1
P.S. You can find out how many points you have and your usage record in Rewards.
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Use of Promo Code
Each promo code has its terms and conditions, please check before applying in your order.
P.S. You can view promotion code usage details in the Rewards.
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Payment Security
In order to provide a safe and reliable online shopping experience, transactions in e-stores use Transport Layer Security (TLS). All personal information, including your credit card number, name, address etc. are encrypted before being transmitted over the Internet. This prevents your information from being read by unauthorized third parties when it is being transmitted online.
Payment Methods FAQs:
In order to provide a safe and reliable online shopping experience, transactions in e-stores use Transport Layer Security (TLS). All personal information, including your credit card number, name, address etc. are encrypted before being transmitted over the Internet. This prevents your information from being read by unauthorized third parties when it is being transmitted online.
Can I pay in instalments?
We currently accept the following payment methods: Credit Card (Visa/Master/AE), AlipayHK, Tap & Go, Octopus, WeChat Pay, Payme and BOC Pay.
How to use member points?
You can go to "Rewards" and choose the reward you would like to redeem, then you will get an unique coupon code to apply at checkout. "Click here" to learn more about membership.
Can I pay in instalments?
ElecBoy does not provide payment by instalments but we will pay close attention to the latest market conditions and introduce more ways to make payments easier for everyone, so stay tuned.
What does “transaction failed” mean?
This may be that the credit card is invalid or the system is currently undergoing maintenance. Try to log in at another time and place to make your order again. If the problem persists, you can contact us via WhatsApp and our customer service specialist will follow up for you as soon as possible.
Why did I not receive a credit card verification code?
Please contact your card issuer directly for enquiries regarding credit card verification.
What if I forget to use my promotion code during payment?
The promotion code for ElecBoy members must be used at the time of payment and will not be accepted after payment.
What if more money has been deducted from my credit card than I approved?
We are sorry if this has happens. You can contact us via WhatsApp and our customer service specialist will follow up for you as soon as possible.
What if I forget to use my promotion code during payment?
The promotion code for ElecBoy members must be used at the time of payment and will not be accepted after payment.
